Lyons Bowe secures top accolade from National Law Society

We are very pleased to announce that Lyons Bowe has once again secured the national Law Society’s legal practice quality mark, Lexcel.Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments which gives assurance that a practice meets high client care and business management standards.To gain and retain Lexcel accreditation, the practice must undergo a rigorous initial inspection then an annual application and assessment process. This includes conducting background checks and an on-site visit from an independent experienced trained Lexcel assessor.Managing Partner, Paul Lyons, said: “While we are proud to have secured Lexcel, it is our clients and staff who benefit the most. They can be assured that the way we manage the firm has their interests at heart and runs professionally and efficiently.  We spend a considerable amount of time in identifying, reviewing and updating our policies and procedures to ensure that we meet the standards expected by the Law Society’s recognised accreditation. It is important to us that clients get more than just legal advice and that we set ourselves apart from other legal providers. We are thrilled to have been re-accredited and that all of our staff are able to demonstrate the standards required”Robert Bourns, President of the Law Society of England and Wales, said:“Delivering good client care and maintaining a strong client relationship are essential for solicitors and those gaining and maintaining Lexcel show their dedication to go above and beyond. Committing to high standards in customer service and practice management is fundamentally important in today’s evermore competitive legal services market.By undergoing an independently assessed Lexcel accreditation, firms can demonstrate their commitment and consistent determination to exceed client expectations, improve overall satisfaction and assist regulatory compliance.The quality mark is an objective and external assurance for clients and potential clients alike.”Lyons Bowe joins more than 1700 other legal practices in England & Wales with Lexcel accreditation. The practice management accolade has also gone international, with firms in Scotland, the Middle East, Poland and the Republic of Ireland having gained accreditation.