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Wills & Probate
About Lyons Bowe
Driven by our Clients
4467+
Client Reviews
4.8
Head Office
Call us: 01749 345 756info@lyonsbowe.co.uk
Postal Address: 54 High Street, Shepton Mallet, BA4 5AS
Fast updates. Modern tools. Real people when you need them.
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Most law firms still rely on slow email chains, unanswered phone calls, and outdated processes.
We don’t.
At Lyons Bowe, communication isn’t an afterthought it’s the centre of how we work.
We use modern, everyday tools that make it easy for you to get updates, ask questions, and stay in control of your matter. From WhatsApp to our app, Lilly Bot to traditional phone support, we tailor communication to your lifestyle, not to old-fashioned legal processes.
Here’s what makes us different.
WhatsApp: Legal Support in Real Time
We are one of the few law firms in the UK who communicate through WhatsApp.
It’s fast, familiar, and fits into your daily life.
You can use WhatsApp to:
It’s simple, personal, and accessible legal communication without the wait.
The App: Track Your Matter Anytime, Anywhere
Our LB24 app gives you real-time visibility over your matter.
No chasing emails. No wondering what’s happening.
Through the app, you can:
You have complete transparency, all in one place.
Lilly Bot: Instant Answers When You Need Them
Lilly Bot is our automated assistant that helps solve simple queries immediately.
She can help with:
Lilly Bot cuts out the wait for small, repetitive questions so our human teams can focus on the important parts of your matter.
Text Message Alerts: Clear Reminders at the Right Time
We use SMS text messages for urgent or time-sensitive updates especially in property transactions where timing is crucial.
Text reminders help you keep on top of:
You never miss something important.
Email: Detailed, Secure, and Clear
For formal updates, written explanations and documents, email remains essential.
We use email for:
Everything is stored in your inbox for safe reference.
Phone Calls: For the Conversations That Matter
When something needs a proper discussion, you can speak to us directly.
No switchboards. No endless waiting.
Phone calls are ideal for:
You always have access to real people who know your case.
Why the Lyons Bowe Communication System Works
Because we combine modern tools with human support.
Fast responses
Real-time tracking
Multiple channels that fit your life
Clear next steps
Support whenever you need it
No chasing. No guessing. No unnecessary delays.
Just a transparent process built around you.
Experience the Lyons Bowe Difference
Whether you’re buying a home, managing a family law matter, or planning for the future, our communication system keeps you informed at every step.
Forget the confusing lingo and overly wordy explanations. Our app makes sense of it all. Seamless, convenient and designed with you in mind.
The team at Lyons Bowe have been great, replying promptly to any questions and always helpful. The progress updates throughout the process, has been very helpful and really keeps you informed as to where you are within the timeline.
Excellent service. Quietly attentive, sympathetic listeners, and efficient practitioners, all that a worried applicant could wish for. And especially unusual in this day and age....
Honestly I've never wanted to review solicitors before, they've been ok and have done their job at varying timescales. From the start, my partner and I have commented every single time when something happened how quick they are, and they're a delight to communicate with too! And their app is brilliant and has made things so much easier. We will use in the future and will not stop recommending.
I recently used Lyons Bowe Solicitors and had the pleasure of working with Holly as my point of contact. From start to finish, the service was outstanding. Holly was professional, approachable, and incredibly efficient - she kept me updated throughout the entire process and made everything feel smooth and stress-free.
Rhea, and everyone so far at Lyons Bowe, have been truly fantastic. Excellent communication, chasing me rather than me chasing them, very pleasant in conversation and always ready to help. Highly recommend to anyone.
Everything was done quickly and efficiently and the app means you are kept informed every step of the way. Thank you.
The Mirror Guy, Firm Review
The team at Lyons Bowe have been great, replying promptly to any questions and always helpful. The progress updates throughout the process, has been very helpful and really keeps you informed as to where you are within the timeline.
Brian, Firm Review
Excellent service. Quietly attentive, sympathetic listeners, and efficient practitioners, all that a worried applicant could wish for. And especially unusual in this day and age....
Chris, Firm Review
Honestly I've never wanted to review solicitors before, they've been ok and have done their job at varying timescales. From the start, my partner and I have commented every single time when something happened how quick they are, and they're a delight to communicate with too! And their app is brilliant and has made things so much easier. We will use in the future and will not stop recommending.
Manuel, Firm Review
I recently used Lyons Bowe Solicitors and had the pleasure of working with Holly as my point of contact. From start to finish, the service was outstanding. Holly was professional, approachable, and incredibly efficient - she kept me updated throughout the entire process and made everything feel smooth and stress-free.
Rhea, and everyone so far at Lyons Bowe, have been truly fantastic. Excellent communication, chasing me rather than me chasing them, very pleasant in conversation and always ready to help. Highly recommend to anyone.
Rich, Firm Review
Everything was done quickly and efficiently and the app means you are kept informed every step of the way. Thank you.
Nina, Firm Review
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At Lyons Bowe, we do not just give legal advice, we guide you through life’s biggest moments with clarity, care, and confidence. Whether you are buying a home, making a will, or navigating a separation, we make the process simple, structured, and built entirely around you.
Lyons Bowe is a trading name of Lyons Bowe Limited, a limited company registered in England & Wales (registered number OC11526226) which is authorised and regulated by the Solicitors Regulation Authority No. 652616. A list of Directors is available at our registered office 54 High Street, Shepton Mallet, Somerset, BA4 5AS
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