Our core values
When we set up Lyons Bowe in 2014, we were driven by a mix of frustration and desire. Frustration at the number of firms that didn’t share the values that we felt were most important and our desire to give clients the kind of service that you told us you wanted.
Our core values unpin our entire service and lie at the heart of everything we offer. As a modern law firm, we pride ourselves on representing these core values – both in what we do and how we do it.
We’re not only judged on what we do; we’re also judged on how we do it.
In every interaction and at every level of our business, we aim to be friendly, welcoming and accessible. We believe that open, honest communication is the foundation for a good relationship. We don’t use legal jargon; we communicate in clear English and in terms that you understand.
If something is worth doing, it’s worth doing properly. That’s why our priority is always to achieve the best possible outcome for you, our client.
We recruit knowledgeable, capable people who take pride in the quality of everything they do. We’re committed to learning and give our employees the tools, training and support they need to develop to their full potential.
The expertise of our employees is central to our business. We want you to value us, just as much as we value you.
Nothing stays the same. Your life is evolving and it’s important that our business keeps pace.
We’re quick to adopt modern technology. We embrace new ideas and we’re open to new ways of working. We know that solutions aren’t found in ‘one-size-fits-all’ legal advice. Our service is bespoke; it adapts to your personal circumstances.
We want you to have confidence in our ability to grow with you whilst providing solutions that fit your needs, priorities and interests.
When you instruct us, you rightly expect your legal matter to be dealt with quickly, efficiently and without unnecessary delay. You want to be kept informed and any enquiries dealt with quickly.
We’ll do everything within our power to meet your deadlines every time. We believe in accountability; we don’t make excuses. We’re proactive to our clients’ needs and clearly communicate updates and delays so that you’re always aware of what is happening, when and why.